My Aruba Guide helps travellers discover and book activities, accommodation and other experiences in Aruba. The existing WordPress website offered plenty of inspiration, but was due for a technical and visual renewal.
The website had to become faster and more user-friendly, especially on mobile. In addition, MyIslandGuideTV wanted to make it easier for visitors to move from viewing content to booking an activity. For this, external booking platforms had to be properly integrated and Tripadvisor reviews had to get a clear place in the customer journey.
Management was also an important point of attention. The team had to be able to easily edit pages and content themselves, without depending on a developer for every change.
The main challenges:
- Migrate the existing WordPress website
- Renew the design and make it more user-friendly
- Improve the mobile experience
- Present activities and other travel offerings clearly
- Integrate external booking platforms
- Include Tripadvisor reviews visibly in the customer journey
- Shorten the route from inspiration to booking
- Improve load speed and technical performance
- Optimise the website for SEO
- Make content easier to manage
- Make better use of customer data for email marketing